In October 2022, Telstra Health made a surprising announcement that it will discontinue its support for several software products including Home Care Manager, ComCare, The Care Manager (TCM), and Community Connect. Telstra Home Care was a program designed to provide in-home support for older Australians, allowing them to maintain their independence and remain in their homes.
As the population continues to age, many individuals require more and more assistance with their daily tasks so naturally, this news has caused disappointment and concern for many aged care providers throughout Australia, leaving many searching for alternative solutions.
That’s where Nightingale Software comes in. We provide a comprehensive home care software solution, enabling seniors and their families to receive the support they need to live safely and comfortably at home. Our software allows for easy scheduling, funding management, care plan coordination and communication between caregivers, families, and healthcare providers.
What is Home Care Software?
Home Care Packages (HCP) provide an affordable means for elderly Australians to obtain assistance with daily living activities from the comfort of their own homes. Specifically tailored for those with intricate care requirements, HCPs offer a coordinated approach to delivering comprehensive care services. Home care software is a digital solution that simplifies that coordination. It should help roster support, streamline invoicing, manage the HCP funds as well as making it easy for care providers to maintain communication with patients and their families.
What is Nightingale?
Nightingale is a software solution that was designed from the outset to service the consumer directed, individualised funding based sectors. Nightingale was specifically built for this purpose rather than being an all-purpose software that has been ‘shoe horned’ into the Community Sector space. This dedicated focus of Nightingale on the sector within which At Home Care operates is a key element behind Nightingale’s successful growth path.
What sets us apart?
Two key pillars set the Nightingale solution apart from the rest – implementation and configurability.
Implementation: Our class-leading, highly-structured, staged implementation process has been highly successful in ensuring our customers go live with minimal disruption and enjoy the efficiencies from our software right away.
Configurability: Although Nightingale can be configured with Nightingales proven standard workflows and settings, we understand that each of our customers have different requirements. From the outset, Nightingale has been intentionally designed to be highly configurable by our customers including many ‘settings’ for workflows, permissions, moderation and more.
Our software is designed to be user-friendly, making it easy for caregivers and care providers to access and update patient information in real-time. Our solution offers funding, client and staff management to make your operation run smoothly and efficiently.
With the closure of Telstra Home Care, there is a growing need for alternative solutions to support older Australians. Nightingale Software provides an innovative, comprehensive, and easy-to-use home care software solution that allows seniors to receive the support they need to remain safe and comfortable in their homes. Our team is dedicated to supporting the well-being of seniors and their families, providing reliable and efficient software to make their lives easier.