Community Aged Care Software for HCP, CHSP & DVA Providers
Nightingale is specifically designed to align with the requirements of the latest Support at Home program. Our infrastructure is purpose-built from the ground up to seamlessly integrate with programs of this type. Therefore, our foundation is deeply rooted in this innovative approach. Transitioning to the Support at Home program is effortless for us. As the government’s directives regarding the necessary information are communicated, Nightingale is configured to fully implement the Support at Home program.
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Built for Aged Care
Nightingale Software’s Aged Care solutions simplify the processes of support scheduling, care management, invoicing, and Home Care Package management – freeing up time for you to focus on what truly matters; providing great care to your clients. This sector is continuously evolving, and aged care reforms are putting more pressure on the industry – but we are here to guide Home Care Providers through the changes – and support them in their digital transformation journey.
Up to date HCP Statement format
Nightingale maintains the latest HCP statement formatting to keep you compliant with government regulation. All your client’s services, package purchases, care management fees, income tested fees, and travel costs can be prepared and sent at the click of a button.
CHSP and Client Co-contribution
Nightingale fully supports the CHSP co-contribution scheme. CHSP providers are required to report to the government every six months, detailing the extent of services provided across various categories. Based on this information, the government assesses the total service hours delivered in the past year, for instance, 10,000 hours, and allocates funding accordingly for the upcoming year, say 12,000 hours. The government pre-pays these organisations, acknowledging that the allocated funds may not cover the entire cost of services. To bridge this gap, organisations have the option to implement a Co-contribution fee for CHSP clients. Nightingale is fully compliant with, and enables, this Co-payment system.
DEX Reporting
Nightingale helps you avoid errors for CHSP with DEX funding mapping and client demographics fields pre-built to government requirements, enabling a suite of DEX reports ready to submit.
Client Management
Instantly upload and share care plans and other critical information with your teams in the field. Our system features intuitive inline follow-ups to keep information together in a logical, easy to follow flow.
Built for businesses, small and large
Our constantly growing feature set is sure to solve your organisations pain points. Click on the links to explore more
Smart Rostering Tools
Leveraging staff competencies and availability, staff and client locations, specific client preferences and any other user definable criteria, Nightingale’s smart rostering tools take the guess work and fruitless staff communication out of the HCP rostering process.
Incident Tracking & Workflows
Efficiently track and report incidents with customisable forms and automated alerts, ensuring that issues are documented with ease, and key personnel are notified to enable the resolution and reporting processes are completed within established time frames.
Client & Family App
Powerful yet easy to use communication and messaging tool for your HCP & CHSP clients and their families. Allow them to see their scheduled services, to request changes, and complete forms (within the system, no emails required).
Privacy
With extensive user access and security settings throughout Nightingale, you can ensure that nobody sees data they shouldn’t see. Added to this, Nightingale is independently certified to the latest version of international standard ISO/IEC 27001 (for Information security, Cybersecurity and Privacy Protection. All our data is stored in Australia and is hosted on the Microsoft Azure cloud system.
Ready to see a demo?
One of our team is ready to show you through the entire system to make sure Nightingale is a great fit for you.
