The Importance of Monthly Statements for HCP

When clients are given a Home Care Package from the government, they need to know what they have spent their funds on and what funds they have remaining to allocate to care. The Home Care Package is accrued monthly and the government subsidy each month is detailed in your statement.

What’s included in a Home Care Package(HCP)?

A Home Care Package is designed to provide individuals with a package of funds that can be used to access any care or services they require to maintain a safe and comfortable life in their own home. There are established guidelines that define what a Home Care Package can be used for – some these things may include:

  • Meal preparation
  • Transport to and from appointments
  • Household tasks such as cleaning, gardening and washing
  • Allied health services such as physiotherapy

Who is eligible?

As everyone’s care needs are different, there are four levels of Home Care Packages with different funding amounts. The package level assigned to someone is based on their needs. 

  • Level 1 – $9179.75
  • Level 2 – $16147.60
  • Level 3 – $35138.55
  • Level 4 – $53268.10

Someone in Level 1 may only require minor assistance whereas someone assigned to Level 4 may need assistance across meals, transport, allied health and full household support.

The key is working with a chosen provider to identify those decide and then how best to spend that budget package funding. Your service provider coordinates and can manage your services for you on your behalf.

What is a Home Care Package Monthly Statement?

Monthly statements provide transparency and accountability for the use of HCP funding, ensuring clients are aware of how their funds are being used.

The Australian government requires that monthly statements for HCPs include the amount of home care subsidy and fees paid, unspent funds, and a list of care and services provided during the month. This information must be presented in a clear and understandable format. Using a monthly statement template can help make statements easier to understand for care recipients, empowering them to make informed decisions about the use of their package funds. It is important to note that monthly statements must be provided for any month in which home care is provided, even if the person does not receive services or has taken temporary leave.

That’s why Nightingale’s HCP software maintains the latest HCP statement formatting to keep you compliant. All your client’s services, package purchases, care management fees, income tested fees, and travel costs prepared and sent at the click of a button, making it easy for you to meet your obligations.

We are actively working to improve this feature and are proud to be one of two software solutions that offer this service. Our goal is to constantly help home care providers simplify their processes and ensure their clients receive the care and support they need rather than focussing on manual inputs and administrative work.